We accept PayPal primarily as it’s the safest for both parties, but if needed other payment platforms can be accepted along with credit card, zelle, Venmo etc.
To place an animal on hold requires a 10-20% non refundable deposit. Payment plans generally consist of 3-5 weeks on orders over $300. If an extension is needed please notify me in advance, We are flexible.
Cash is accepted at shows and local pick up. If you are local to NYC/tri state area local pick up can be arranged and will even meet within reason.
We vend many reptile expos in NY, PA along with attending Tinley NARBC and other large reptile shows in the US.
Shipping is done via FEDEX priority over night ONLY. We always prefer to ship to hub for pick up as it is the safest and least stressful method for the animal. That will be done by default unless previously arranged with customer.
We only ship in Reptiles Express approved insulated boxes with appropriate cold, heat, or phase 22 packs.
WE RESERVE THE RIGHT TO POSTPONE SHIPPING IF CONDITIONS ARE NOT APPROPRIATE! Anything over 85 and anything under 35 we will not ship, this is for the safety of your animal!
If you are located out side of the country, international shipping is available to Canada, Germany ( Hamm shows) and Houten shows.
LIVE ARRIVAL GUARANTEE
ALL orders will always have a live arrival guarantee. (US ONLY)
In the rare case of a DOA I must be notified with pictures and on some occasions videos, an animal of equal value will be replaced or money will be refunded.
This is only void when, We are not notified within 2 hours of receiving the box, box is left out side for prolonged periods of time, or if there’s a delay with FedEx which is out of our control.
If temperatures are not safe during the season that you were buying the animals from us we will happily hold your animals with a deposit until the temperatures are safe to ship.
If for any reason you need to rehome an animal you purchased from us, we want to be the first to offer to buy those animals back. No matter what the reason is, no questions asked, we will buy the animal back. We care deeply about the animals that we produce!
If you ever have any questions, concerns PLEASE contact me. I am extremely responsive and active on all social media’s, emails and text/call.
I am ALWAYS here for you if you ever have questions about the animal your purchased or are thinking about purchasing. I’ll always be happy to provide care info, additional pictures etc.
My phone number and email are on Morph Market and Facebook.
-Richie Laleh Owner of The Gecko King, Inc.